Stellar Commerce

Stellar Commerce LLC Fulfillment Policy

Effective Date: 09/10/2022

Thank you for choosing Stellar Commerce LLC for your Services, Integrations, one-time setup fees, data processing fees, and Marketing Retainers. Please review our fulfillment policy.

1. Services Offered:

  • Stellar Commerce LLC provides a range of services, including Services, Integrations, one-time setup fees, data processing fees, and Marketing Retainers.

2. Delivery of Services:

  • All services are delivered promptly upon payment confirmation. Depending on the service type, the service may be ongoing.

3. Refund Policy:

  • Customers can request a refund by contacting us at darko@stellar-commerce.com or via the contact form on our website within 30 days from the date of purchase.
  • Refund requests submitted after the 30-day period will not be eligible for consideration.

4. Refund Eligibility:

  • Refunds will be considered under the following conditions:
    • Unsatisfactory performance of the delivered services.
    • Technical issues preventing the customer from using the purchased services.
    • Errors or discrepancies in the billing process.

5. Refund Process:

  • To initiate a refund, customers must contact us at darko@stellar-commerce.com or use the contact form on our website, providing the following details:
    • Name
    • Order number
    • Reason for refund
  • Refund requests will be processed within [X] business days from the date of receipt.

6. Exclusions:

  • Refunds will not be issued for:
    • Services that have already been provided and successfully utilized.
    • Change of mind or no longer needing the services.

7. Contact Information:

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